Return & Refund Policy

Thank you for choosing Closet Saga

The following terms apply to any products you have purchased from us.

Interpretation and Definitions:

Interpretation:

The terms with initial capitalization have defined meanings as specified below. These definitions apply regardless of whether the terms appear in singular or plural form.

Definitions:

For the purposes of this Return and Refund Policy:

Company: Refers to Closet Saga.

Goods: This denotes the items available for sale on our service.

Orders: Refers to your request to purchase Goods from us.

Service: Refers to our Website.

Website: Refers to Closet Saga, accessible from https://www.closetsaga.com.

You: Refers to the individual accessing or using our Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.

Your Order Cancellation Rights:

You have the right to cancel your Order within 14 days without providing any reason.

The deadline for canceling an Order is 14 days from the date you received the Goods or when a third party, other than the carrier, takes possession of the delivered product.

To exercise your right of cancellation, you must inform us of your decision through:

We will reimburse you within 14 days from receiving the returned Goods. Reimbursement will be made using the same payment method used for the Order, and no fees will be incurred by you for this reimbursement.

Conditions for Returns:

To be eligible for a return, the Goods must meet the following criteria:

  • Purchased within the last 14 days
  • In their original packaging

The following Goods cannot be returned:

  • Customized or personalized Goods
  • Goods unsuitable for return due to their nature, rapid deterioration, expired shelf life, or hygiene reasons if unsealed after delivery
  • Goods inseparably mixed with other items after delivery

We reserve the right to refuse returns of any merchandise that does not meet these conditions at our discretion.

Only regularly priced Goods are eligible for refunds. Sale items are not refundable unless prohibited by applicable law.

Returning Goods:

You are responsible for the cost and risk associated with returning the Goods to us. Please send the Goods to the following address:

30 N Gould St R Sheridan, WY 82801 USA

We recommend using an insured and trackable mail service for returning Goods. We cannot issue a refund without receiving the Goods or proof of return delivery.

Gifts:

If the Goods were marked as a gift and shipped directly to you, you will receive a gift credit equivalent to the return value upon receipt of the returned product. A gift certificate will be mailed to you accordingly.

If the Goods were not marked as a gift when purchased, or if the gift giver had the Order shipped to themselves for later delivery to you, the refund will be issued to the gift giver.

Contact Us:

Trade Name: Closet Saga Inc,

Phone Number: +1 (323) 6010-196

Physical Address: 30 N Gould St R Sheridan, WY 82801 USA

Email: info@closetsaga.com

EIN: 30-1311418

Business Hours: 9:00 AM to 4:00 PM (Monday to Friday) 

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